Privacy Policy

Your Privacy Matters

Version 1.2·Effective October 22, 2026·LifeEdge Pro LLC · Santa Cruz, CA

🚫

We never sell your data

🔒

Minimal collection only

🗑

Delete anytime

Short version: We collect only what we need to run the service. We never sell your data. Your contacts and CRM data belong entirely to you — we never use them to train AI. Export or delete everything at any time.

1. Who We Are

LifeEdge Pro LLC is a California limited liability company based in Santa Cruz County, California, operating lifeedgepro.com. Privacy questions: privacy@lifeedgepro.com

2. What We Collect & Why

Data TypePurposeRetentionShared?
Name & EmailAccount creation and authenticationUntil account deletedNever sold
Password (hashed)PBKDF2-SHA-512 hash only — never plaintextUntil account deletedNever sold
Subscription statusFeature access and billingUntil account deletedStripe only
CRM contacts & notesYour pipeline — your recordsKept while your account exists; deleted when you ask, or after termination for cause (45-day export window)Never sold
XLSX/CSV importsContact import processing only — raw files not retainedDeleted after processingNever sold
PLM session dataDelivering Parking Lot Mode results to youKept while your account exists; deleted when you ask, or after termination for cause (45-day export window)Never sold
Usage dataFeature analytics, error logging, security12 months rollingAnonymized only
Device / IPSecurity and fraud prevention90 daysNever sold

What We Do NOT Collect

3. Your Data — You Own It

No AI training on your data. LifeEdge Pro does not use your Customer Data — including contacts, CRM records, XLSX uploads, or PLM session inputs — to train, fine-tune, or improve any AI model. Your data is processed solely to deliver the Platform to you.

All CRM data, contacts, imported files, and PLM sessions belong entirely to you. LifeEdge Pro claims no ownership. We will never use your data to contact your clients or prospects directly.

4. Who We Share Data With

We never sell your data. Data shared only with these service providers, contractually bound to protect it:

We may disclose data if required by valid law enforcement process, court order, or to protect the rights and safety of LifeEdge Pro or its users.

4a. Google User Data

This section applies only if you choose to connect the optional Google Calendar integration.

Data We Access

How We Use Google Data

Storage & Retention

Sharing

We do not share, sell, rent, or transfer Google user data to any third parties. Google data is used exclusively within the Platform to provide the calendar sync service described in this section.

Revoking Access

You may revoke access at any time by disconnecting Google Calendar in your LifeEdge Pro account Settings, or by removing access through your Google Account permissions. OAuth tokens are deleted from our systems within 24 hours of revocation.

Google API Services Disclosure

LifeEdge Pro’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

5. Data Retention & Abandonment

6. Security

We use: HTTPS encryption in transit; PBKDF2-SHA-512 password hashing; JWT authentication with token versioning; rate limiting on all sensitive endpoints; and parameterized database queries preventing SQL injection. No security measure is 100% guaranteed. Report suspected breaches to support@lifeedgepro.com immediately.

7. California Privacy Rights (CCPA/CPRA)

✅ Right to Know

Request disclosure of what personal information we collect, use, and share

🗑 Right to Delete

Request deletion of your personal information and all associated data

✎ Right to Correct

Request correction of inaccurate personal information we hold

🚫 Right to Opt-Out

Opt out of sale or sharing of personal information (we do not sell data)

📦 Right to Portability

Export your CRM data anytime from account settings at no charge

⚖ Right to Non-Discrimination

We will not discriminate for exercising any privacy right

Submit verifiable requests to privacy@lifeedgepro.com. Fulfilled within 45 calendar days, with possible 45-day extension. We aim for 10 business days. Deletion requests run from the date of request.

8. Cookies

Essential cookies only (JWT authentication and session management). No advertising, tracking, behavioral analytics, or third-party marketing cookies. Disabling cookies prevents login and Platform use.

9. Children's Privacy

The Platform is not directed at individuals under 18. We do not knowingly collect information from minors and will delete any such data immediately upon discovery.

10. Changes to This Policy

Material changes notified by email and in-app notice at least 14 days before taking effect. Continued use constitutes acceptance.

11. Contact Us

We aim to respond to all privacy inquiries within 2 business days.